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Demirgrand Hotel, Trabzon
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Key details
About the Hotel
Kemerkaya Mah. Cumhuriyet Cad.,
Trabzon,
Turkey,
Trabzon Province
Demirgrand Hotel is a 3-star property located in the heart of Trabzon, specifically in Ortahisar. It features modern accommodations with amenities catering to both leisure and business travelers. Guests can enjoy convenient access to local attractions and stunning natural beauty.
Location
Demirgrand Hotel is situated within a 10-minute drive from notable landmarks like Hagia Sophia. It is located just 3 km from the bus terminal and 10 km from Trabzon's scenic attractions. The surrounding area's natural beauty can be appreciated at parks such as Zagnos Vadisi Park and Boztepe Park.
Rooms
The hotel offers 54 soundproofed rooms equipped with air conditioning, free Wi-Fi, and LED televisions. Some suites feature a private spa bath and sauna, as well as separate living areas. Every room includes convenient amenities such as refrigerators and complimentary toiletries.
Eat & Drink
The on-site restaurant serves a buffet-style breakfast daily, featuring regional dishes in an elegant setting. Guests can also quench their thirst at the bar/lounge, which offers a selection of drinks and snacks. Room service is available 24/7 for added convenience.
Leisure & Business
Guests have access to various amenities, including free Wi-Fi, dry cleaning/laundry services, and a 24-hour front desk. The hotel's common area is equipped with a television for entertainment. Tour and ticket assistance is also offered to enhance the guest experience.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Luggage storage
24-hour services
General
Wi-Fi
Lift
Dining
Bar/ Lounge area
Spa & Leisure
Jacuzzi
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Media
Television
Telephone
Room decor
Parquet floor
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Location
Kemerkaya Mah. Cumhuriyet Cad.,
Trabzon,
Turkey,
Trabzon Province
Map view
Kemerkaya Mah. Cumhuriyet Cad.,
Trabzon,
Turkey,
Trabzon Province
City landmarks
Mosque
Gulbahar Hatun Mosque
1.2
km
Ortahisar Mahallesi
Trabzon History Museum
810 m
TrabzonTurkey
Boztepe
1.1
km
Mall
Varlikbas Shopping Mall
810 m
Church
St. Anne's Church
1.0
km
Mosque
Carsi Cami
810 m
Gulbahar Hatun Tomb
810 m
Castle
Trabzon City Walls
1.2
km
Yeni Cuma Mh
Yeni Cuma Camii
860 m
Çarşı Mahallesi
Bedesten
810 m
Museum
Kanuni Evi
620 m
Mosque
Tavanli Mosque
610 m
Park
Zagnos Valley Park
1.2
km
Mosque
Nouvelle Mosquee de Vendredi
700 m
Gülbaharhatun Mahallesi
Ismail Hakki Berkmen Tarih Merkezi
780 m
Camoba Mahallesi
Trabzon Botanik Park
810 m
Cal-Camili Tabiat Parki
810 m
Ortahisar Mahallesi
Ickale Camii
830 m
Merkez
Panagia Theoskepastos Monastery
1.0
km
Fatih Mah.Ayasofya Sok. Merkez Karadeniz manzarali
Trabzon Hagia Sophia Museum
2.5
km
Gulbahar Hatun Mah. Inonu Cad. Varlibas Atapark Alisveris Merkezi K:-2 Besirli
Magic World
1.1
km
Cumhuriyet Mahallesi
Fatih Hamami
1.2
km
Nearby
Merkez
Trabzon Meydan Parki
580 m
Museum
Trabzon Museum
580 m
Maras Caddesi
Trabzonspor Samil Ekinci Museum
580 m
Museum
Trabzon Sehir Muzesi
580 m
Mosque
Iskender Pasha Mosque
580 m
TrabzonTurkey
Ortahisar
580 m
Kemerkaya Mah.
Santa Maria Church
580 m
Church
Santa Maria Kilisesi
580 m
Restaurants
Cemilusta
510 m
Iskenderpasa Mah Ataturk AlanI
Beton Helva
430 m
Uzun Sokak No: 13A
Katik Doner
200 m
Gazipasa Mahallesi
Keyveni
190 m
Carsi Mahallesi
Cafe Bordo Mavi
180 m
Restaurant
Bordo Mavi
180 m
Halkevi Sokak 12
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Great location
Friendly staff
Inconsistent room quality
Language barrier
6.4/10
Nice
Rooms
5.0
Location
9.2
Service
6.1
Dining
6.8
Guest reviews
6.4/10
based on 15 reviews
6.6
6.6/10based on 441 reviews
Oliver
United States,
September
2024
6.8/10
I enjoyed my stay at this hotel due to its great location near shops and restaurants. The staff was friendly and helpful, which made my experience better. However, I found the rooms to be quite small and not very clean, and although the dining was plentiful, the options could have been more varied. Overall, I felt it was decent value for money, but the room conditions could use improvement.
Rooms
5.0
The rooms were quite small and not particularly clean, with some storage issues.
Service
7.0
The staff was friendly and eager to help, even if communication was challenging at times.
Location
9.0
The location was excellent, very close to shops and several good walking streets.
Dining
7.0
The dining options were plentiful, but I wished for more variety in the food choices.
Facilities
6.0
Facilities were adequate, but nothing stood out as exceptional.
Marjorie
United States,
August
2024
7.0/10
The hotel is located conveniently close to the city center, which is packed with cafes and shops. My room was quite small and not as clean as I would have liked, with some maintenance issues. However, the staff were very friendly and helpful, making my stay much more pleasant despite the room shortcomings. Overall, it has a good value for money, but there are a few areas that need improvement.
Rooms
5.0
The room was tiny and not particularly clean, with broken hangers and a stale cigarette smell. Definitely needs more attention.
Service
8.0
The staff was very helpful and kind, which made a difference during my stay.
Location
9.0
The location is fantastic, right in the heart of the city, very close to shops and dining options.
Dining
Facilities
Dave
United States,
August
2024
7.2/10
I had a pleasant stay at the hotel, enjoying its clean and comfortable atmosphere along with the very friendly staff. The location was also a major plus, conveniently close to shops and restaurants. However, the dining experience could have been improved, as breakfast options were somewhat limited. While overall, it was good value for money, I found some areas could use a little enhancement for a perfect stay.
Rooms
8.0
The rooms were clean and comfortable, making for a relaxing stay.
Service
7.0
The staff was very friendly and willing to help, though there was a language barrier.
Location
9.0
The hotel is in a great location, very convenient to the city center with many cafes and shops nearby.
Dining
5.0
Breakfast was decent, but it lacked variety, which made it a bit less enjoyable.
Facilities
7.0
The hotel had good facilities that were well maintained, but it wasn't luxurious.
Sara
United States,
August
2024
6.6/10
My stay at the hotel was a mixed experience. On one hand, it boasts a fantastic location right in the heart of the city, close to shops and restaurants. However, the room had a lingering smell of stale cigarette smoke, which was a letdown, especially since we are non-smokers. Despite this, the staff was friendly and tried their best to assist us, although there were some issues with the service regarding fees. Overall, the price was decent for what we got, but certainly not ideal due to the room issues.
Rooms
5.0
Unfortunately, the room smelled heavily of stale cigarette smoke, which made our stay less enjoyable. Additionally, despite bringing up the issue of the main room light not working, nothing was done about it. I had to use my torch at night.
Service
6.0
The staff was friendly and had enough patience to deal with customer queries, which I appreciated. However, there was a hiccup concerning a higher fee than what we initially agreed upon that left a sour taste.
Location
10.0
The hotel is perfectly situated in the center of the city, making it incredibly convenient to access shops, cafes, and dolmush stops to explore. Being close to several good walking and restaurant streets was a real plus!
Dining
7.0
The dining experience was decent, with breakfast tasting homemade and featuring a spread of traditional dishes. However, it felt a bit repetitive after a few days.
Facilities
6.0
The hotel had essential facilities, but nothing particularly stood out as luxurious or advanced.
David
United States,
July
2024
7.0/10
During my stay, I found the hotel to be in a prime location, very close to shopping centers and restaurants. The rooms varied in quality; while some were large and clean, others left much to be desired in terms of cleanliness and storage. The service was friendly, but at times it was challenging to communicate due to the language barrier. Overall, I would say the hotel had its ups and downs but offered decent value for the price.
Rooms
6.0
The rooms varied quite a bit; some were large and quite clean, while others were tiny and not particularly up to par with cleanliness, plus there was a lack of storage space.
Service
7.0
The staff was very friendly and quite helpful, but I did struggle a bit with language as not everyone spoke English.
Location
9.0
The hotel is perfectly situated near a shopping center and several great restaurants, making it convenient for exploring.
Dining
7.0
The food was delicious, especially the homemade flavors, although the dining experience wasn't as enjoyable on certain days.
Facilities
6.0
The facilities were adequate, but nothing extraordinary caught my attention.
Great location
Inconsistent room quality
Thomas
United States,
July
2024
5.8/10
The hotel is situated in a prime location right in the city center, which makes it super convenient for accessing shops, cafes, and transport. However, I encountered some issues with the room, which was cramped and not very clean. Unfortunately, the staff wasn't particularly helpful or friendly, making the service feel quite disorganized. On the upside, the breakfast was quite good, offering a nice variety. Overall, while the location is excellent, the service and rooms left much to be desired.
Rooms
5.0
The room was quite tiny and lacked cleanliness, with minimal storage available. Half of the hangers were broken, which was frustrating.
Service
5.0
The staff didn’t seem to care much and were quite disorganized. It also was challenging because they didn’t speak Russian, English, or French.
Location
9.0
The hotel is in a great location, right in the city center and close to several shops and cafes, making it very convenient for exploring.
Dining
8.0
The breakfast was one of the better meals I've had in Turkey, with a decent variety including omelettes, cheeses, and fruits.
Facilities
5.0
Unfortunately, I didn't notice any notable facilities that stood out during my stay.
Arthur
United States,
July
2024
7.4/10
I had a decent stay at the hotel, with wonderful staff who were always cheerful and eager to help. The location was fantastic, right in the heart of the city, surrounded by shops and restaurants. However, the room was a bit lacking in terms of cleanliness, and the dining experience could use some improvement, especially with breakfast options. Overall, it provided good value for money, but there are definitely areas for improvement.
Rooms
6.0
The room I stayed in could have been cleaner and a bit more comfortable.
Service
9.0
The level of service was exceptional, with staff who were friendly, kind and very helpful.
Location
10.0
This hotel is perfectly located in the city center, making it easy to explore local shops and cafes.
Dining
5.0
The dining options for breakfast were less enjoyable than I had hoped, needing more variety.
Facilities
7.0
Facilities were satisfactory, but there was nothing particularly luxurious about them.
Cheryl
United States,
June
2024
6.2/10
I had a decent stay at the hotel, enjoying its great location close to shops and restaurants. The staff was friendly and helpful, but the room I got was quite small and in need of some maintenance. Overall, the place had its charm, but it wasn’t without its issues, particularly with cleanliness and room conditions. The value for money was fair, but I would have preferred a bit more attention to detail.
Rooms
5.0
The room was tiny and not particularly clean, with broken hangers and a musty smell. I struggled with the lighting as some bulbs were out, which made it difficult to move around at night.
Service
6.0
The staff was friendly and willing to help, but the language barrier made communication a bit tricky.
Location
9.0
The location was fantastic, being very convenient and close to the city center with lots of cafes and restaurants nearby.
Dining
7.0
I found the dining options to be varied and enjoyable, with plenty of food available.
Facilities
5.0
The facilities were decent but could use some updates, especially in the room maintenance.
James
United States,
June
2024
7.0/10
I had a mixed experience at the hotel. The location is great, right in the city center and very close to several walking streets and restaurants. The staff was friendly and helpful, which added a nice touch to my stay. However, the room was smaller than expected and had a lingering smell of cigarette smoke, which was quite unpleasant for a non-smoker like me. Overall, it was decent value for money, but there were definitely areas that could use improvement.
Rooms
5.0
The room was small and overlooked the street, and I noticed a smell of cigarette smoke which was disappointing for me as a non-smoker.
Service
8.0
I found the staff to be friendly and very helpful, always ready to assist whenever I had questions.
Location
9.0
The hotel is perfectly located in the city center, making it easy to explore several good walking and restaurant streets nearby.
Dining
7.0
Dining options were nice, with a lot of choices available, but I felt that my meal wasn't as enjoyable as I had hoped.
Facilities
6.0
The facilities seemed adequate for what I needed during my stay; they did the job but weren't particularly outstanding.
Edward
United States,
May
2024
6.6/10
The hotel enjoys a prime location right in the city center, making it super convenient to explore nearby shops and restaurants. The rooms I stayed in were somewhat comfortable but had some issues like a stale cigarette smell and broken lights. On the service front, it was quite disappointing as the staff didn't seem to care, which put a dampener on the experience. The breakfast was decent with plenty of options, but overall the stay could have been much better.
Rooms
6.0
The rooms had a comfortable setup but unfortunately smelled of stale cigarette smoke. The lighting issues were also bothersome.
Service
5.0
Service was disorganized and the staff seemed indifferent to guests' needs.
Location
10.0
The location is fantastic, right in the heart of the city, close to cafes and shops.
Dining
7.0
The breakfast had a good variety, but it wasn't anything extraordinary.
Facilities
6.0
The facilities were basic, but served their purpose adequately without any highlights.
Jack
United States,
May
2024
5.8/10
I stayed at this hotel and was charmed by its central location, making it easy to explore the city with plenty of cafes and shops nearby. Unfortunately, the rooms had a stale smell and the staff was disorganized, which took away from the experience. While I appreciated the breakfast spread each morning, the service could definitely be improved for a more seamless stay.
Rooms
5.0
The rooms had a persistent stale cigarette smell, which was quite off-putting for a non-smoker like me. The lights in my room and the hallway were not working, so I had to use a torch to see in the evening, which was really inconvenient.
Service
5.0
The service was frustrating; the staff seemed indifferent and it felt like they tried to charge me more than what was agreed upon. I was told that the lights could be fixed the next day, but nothing got done.
Location
9.0
The hotel is perfectly located in the city center, close to shops, cafes, and dolmush stops, making it super convenient for exploring.
Dining
7.0
The breakfast spread was nice and had a variety of options, which I enjoyed each morning.
Facilities
6.0
The hotel had good facilities, but the overall state of disorganization detracted from the experience.
Andy
United States,
May
2024
5.8/10
My stay at the hotel had its ups and downs. The location is fantastic, right in the city center and close to shops and cafes. However, the rooms left a lot to be desired. They were tiny, somewhat dirty, and had a strong smell of cigarette smoke, which was really off-putting since we're non-smokers. The staff was friendly and helpful, but the service could have been more reliable.
Rooms
5.0
The rooms were quite small and not particularly clean, plus they smelled strongly of stale cigarette smoke. I also had issues with the lighting which weren't addressed, leaving me to use a flashlight at night.
Service
6.0
The staff was friendly and tried to be helpful, but their lack of language skills was a bit of a barrier.
Location
9.0
The hotel is in a great location, close to shops, cafes, and all directions for local transport.
Dining
6.0
The dining was adequate for a 3-star hotel, but it wasn’t anything to write home about.
Facilities
5.0
Facilities were basic and could use some improvements to meet expectations.
Ken
United States,
March
2024
6.8/10
I stayed at this hotel and found it to have a great location right in the city center, very convenient for exploring cafes and shops. However, my room was quite lacking, as it was small, a bit shabby, and not very clean. The service was just okay; while the staff spoke some English, they weren't particularly warm or welcoming. On a positive note, the food was delicious and definitely a highlight of my stay.
Rooms
5.0
My room was tiny and not particularly clean, with half the hangers broken and a stale cigarette smell lingering in the air. I appreciated that it had a comfortable bed and a good shower, but it really could use some improvements.
Service
5.0
The service was alright, with some staff members speaking English, but it felt a bit unwelcoming at times. They didn't seem overly interested in making guests feel at home.
Location
9.0
The location was fantastic, right in the midst of downtown and very close to the bazaar. It was easy to walk to nearby restaurants and shops, which I loved.
Dining
10.0
Dining here was a delightful experience; the food was delicious and felt homemade. It was, without a doubt, one of the best meals I've had while in Turkey.
Facilities
6.0
Overall, the facilities weren't particularly outstanding, but the dining area was nice enough. However, there wasn't much else to compliment in terms of amenities.
Tommy
United States,
March
2024
6.0/10
I had a bit of a mixed experience at this hotel. On one hand, the location is superb, right in the heart of the city, making it easy to explore nearby cafes and restaurants. However, the room I was in had a stale cigarette smoke smell and maintenance issues that went unaddressed. The service was hit or miss, with some staff being helpful while others struggled with English. For the price of $130 a night, I expected a bit more comfort and service.
Rooms
5.0
The room I stayed in smelled of stale cigarette smoke, and there were issues with the lighting that weren't addressed, which was pretty disappointing.
Service
5.0
The service was lacking; while some staff were helpful, there were issues with communication and follow-up on maintenance requests.
Location
9.0
The hotel is in a great location, very convenient and close to the city center where I found plenty of cafes, restaurants, and shops.
Dining
Facilities
Ron
United States,
March
2024
6.8/10
The hotel is conveniently located near the city center, making it easy to explore local cafes, restaurants, and shops. I found the rooms to be a bit dated and slightly uncomfortable, not quite what I expected for the price I paid. However, the staff was incredibly friendly and always willing to help. Overall, it’s a decent place to stay, but there's certainly room for improvement.
Rooms
5.0
The rooms were outdated and had a stale cigarette smell, which was unacceptable at this price point.
Service
8.0
The staff were very friendly and eager to help, which I appreciated.
Location
9.0
The location is fantastic and is right in the center of the city, within walking distance to shops and cafes.
Dining
6.0
The dining options were decent, though the food variety tended to be repetitive over the days.
Facilities
7.0
The facilities seemed adequate, but I didn’t use them extensively during my stay.